Our Island Home

There is more to Norfolk Island


Norfolk Island is situated in the Pacific Ocean approximately 1, 600km north-east of Sydney, 1,400km east of Brisbane, 890km north-east of Lord Howe Island and 1,100km north-west of Auckland. The Island is approximately 8km long and 5km wide totalling an area of 3,455ha.

Norfolk Island has a wide range of accommodation, ranging from hotels, apartments, self-contained cottages or villas and holiday homes. Norfolk Island accommodation ranges from 3 to 5 star in the various categories.
The currency is the Australian dollar. Commonwealth and Westpac Bank branches are located in town. Major credit cards are accepted. There is one ATM available at the Commonwealth Bank.
Clothing is comfortable and casual all year round. Warmer clothes are recommended for evenings and during the winter months. Remember your hat and sunscreen in the warmer months and a torch for evening walks.
A local mobile phone service is available when you purchase a local sim card. Global roaming is available for some of the larger phone carriers. Internet Wi-Fi cards are available for purchase for use at hot spot areas around the island. There are 2 small internet cafes located in the Burnt Pine main centre. The local paper is published every Saturday, Radio Norfolk (89.9fm) can be heard daily, & the island receives Australian digital TV channels.
Customs & Quarantine
The Australian Biosecurity Act 2015 applies to movements onto Norfolk Island and biosecurity import conditions will apply to all goods arriving onto Norfolk Island. You must declare certain food, plant material (including wooden articles) and animal products on your incoming passenger card. Ask a Biosecurity officer on arrival if unsure.
Entry/Passport Requirements
From Australia - Travel to Norfolk Island is classed as domestic travel however a valid passport continues to be the preferred method of identification. Photographic identification may be acceptable for Australian Citizens.
From New Zealand - Travel to Norfolk Island is classed as international travel and a valid passport is required. Passengers who are not travelling on a New Zealand or Australian passport may require a visa.
Getting Around
A hire car is the most practical way to get around and a current driver’s license is required. General speed limit is 50 km/hr, reduced to 40 km/hr in Burnt Pine and 30 km/hr in the school zone. Livestock roam freely on the roads and have the right of way. Drivers wave to passing vehicles, this is called the ‘Norfolk wave’. There is one taxi service and push bikes are available for hire.
The main language is English, but you will often hear the islanders speaking the local Norf’k language which is a mix of Tahitian and old English inherited from their Bounty ancestors.
Watawieh? How are you?
Thaenks f ucklun - Thanks for us
Si yorlyi morla - See you tomorrow
From Australia - Norfolk Island is covered by Australian Medicare and the Pharmaceutical Benefits Scheme. Emergency medical treatment will be covered by Medicare or your private health insurer. Visitors who do not have a Medicare card are highly advised to have private travel insurance. If you need to be medically evacuated from the Island, you will be transferred from Norfolk Island's health facility to the closest, appropriate mainland hospital. The cost of the medivac will be covered by the Australian Government.
From New Zealand – it is highly recommended that all passengers travelling from New Zealand have Travel Insurance.
Australia Post provides services on Norfolk Island. The Post office is located within the P&R Groceries on the corner of Taylor's Road and Ferny Lane and is open Mon - Sat.
Traditionally, most shops close on Wednesday and Saturday afternoons and all day Sunday. The supermarkets and selected retailers are open 7 days a week.
The Saturday’s farmer’s markets operate from 7.30am - 10.30am and the Sunday arts and craft markets from 8.30am - 11.00am. Both are located in the Bicentennial Complex in Burnt Pine.